Last updated: November 3, 2024
Hi there! At UseResume, our mission is to help you create amazing resumes that showcase your true potential. We take the trust you place in us seriously, which is why we want to be completely open about how we handle your information. Let's walk through how we protect your data while helping you build the perfect CV.
1. Information We Need to Help You Succeed
To help you create the best possible CV and cover letter, we need to know a bit about you. This includes basics like your email address and the content you'd like in your documents. When it comes to payments, we partner with Stripe to keep your financial details super secure - we never see or store your payment information directly.
We also keep track of how you use our platform (like which features you love most and your AI usage) so we can keep improving and making your experience even better. This helps us ensure everything runs smoothly when you need it most. We use Google Analytics for public pages to better understand our potential users.
2. Our Smart AI Assistant: Your Career Partner
We've partnered with Anthropic's Claude AI to give your documents that extra polish. Think of it as having a professional career coach by your side! Your content is always processed securely, and you remain in complete control. We use an AI credit system to keep things fair and affordable while ensuring you get top-notch assistance when crafting your perfect CV.
3. Our Trusted Friends
We're very picky about who we work with! We've carefully chosen partners who care about your privacy as much as we do. This includes Stripe for secure payments, Resend for keeping you updated about your account, and Anthropic for the smart AI features that help perfect your documents. Each partner is selected because they're the best at what they do and share our commitment to protecting your data.
4. Keeping Your Career Documents Safe
Your CV and career documents represent your professional journey, and we treat them with the utmost care. Your career success story is safe with us!
5. You're in Control
Your data belongs to you, and we make it easy to manage it. You can download your documents whenever you need them, update your information at any time, and if you ever decide to leave (we hope you won't!), you can easily delete your account and all your data. We're here to support your choices.
6. Your Privacy Rights Made Simple
We believe in keeping things straightforward. You have full control over your personal information - whether you want to see what data we have, make changes, or download everything. We've made these processes simple because we believe managing your privacy should be easy.
7. How Long We Keep Your Data
We'll keep your data safe for as long as you're with us. If you ever want to part ways, just drop us a line at app@useresume.ai, and we'll take care of removing your data properly. We'll handle everything according to privacy laws while making the process as smooth as possible for you.
8. When Things Change
The digital world evolves quickly, and sometimes we need to update our privacy practices to serve you better. When we make any significant changes, we'll let you know right away. No surprises - we promise to keep you in the loop!
9. Working Across Borders
The internet is global, and so are we! While your information might travel across countries to help deliver our service, we ensure it's always protected with the same high standards, no matter where it goes. Think of it as your data having a secure passport!
10. We're Here For You
Have questions about your privacy? Want to know more about how we protect your data? We'd love to chat! Reach out to us at app@useresume.ai - we'll get back to you as soon as possible. Your trust means a lot to us, and we're here to help make your resume-building journey successful.