Privacy Policy

Updated on 23rd February 2025

1. Introduction

This Privacy Policy explains how UseResume.ai ("UseResume," "we," "us," or "our"), operated by Accelerated Ideas OÜ, collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

2.1 Account Information

• Email address
• Account credentials
• Usage data related to our services
• Payment information (processed securely through Stripe Payments Europe, Limited)

2.2 Document Content

• Resume content
• Cover letter content
• Professional information you provide
• Any personal or other data you include in your documents

2.3 Usage Information

• Service interaction data
• AI credit usage
• Document download history
• Feature usage statistics

3. How We Use Your Information

3.1 Core Service Provision

• Creating and managing your account
• Processing and optimizing your documents
• Providing AI-powered enhancements
• Generating documents
• Processing payments and managing subscriptions

3.2 Service Improvement

• Analyzing feature usage patterns
• Improving AI optimization algorithms
• Enhancing user experience
• Fixing technical issues
• Developing new features to further enhance your experience

3.3 Communication

• Sending service updates
• Providing customer support
• Notifying about security issues
• Announcing important changes

4. AI Processing and Third-Party Services

4.1 AI Technology

We use AI services from:

• OpenAI, Inc
• Anthropic PBC

These services process your document content to provide optimization and enhancement features.

4.2 Other Third-Party Services

We work with trusted service providers:

• Stripe for payment processing
• Google Analytics and LogRocket for website analytics
• Amazon Web Services for database and application hosting (Western Europe)

5. Data Storage and Security

• Regular security updates
• Access control and authentication
• Secure payment processing through Stripe

6. Your Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, contact us at app@useresume.ai.

7. Data Retention

We retain your data for:

• Account information: While your account is active
• Document content: Until you delete it or close your account
• Usage data: 12 months for analysis
• Payment information is handled and stored by Stripe as required by law

After account deletion, we remove personal data within 30 days.

8. Cookies and Tracking

We use essential cookies and analytics tools to:

• Maintain your session
• Remember your preferences
• Analyze website usage
• Improve our service

You can control cookie settings through your browser.

9. International Data Transfers

When we transfer data outside the European Union, we ensure:

• Adequate data protection measures
• Compliance with GDPR requirements
• Appropriate safeguards for data security

10. Changes to Privacy Policy

We may update this Privacy Policy to:

• Reflect service changes
• Comply with legal requirements
• Improve clarity and transparency

Changes become effective upon posting, with notice for significant updates.

11. Contact Us

For privacy-related inquiries:

• Email: app@useresume.ai
• Response time: Within 72 hours